Effective date: 11 October 2026
These Terms and Conditions (“Terms”) govern access to the Kamora website at kamora.co.za and the Kamora business software at app.kamora.co.za. Kamora is a business software product of Kodeink Group (Pty) Ltd (“Kodeink”, “we”, “us” or “our”). By accessing or using Kamora, you agree to these Terms. If you use Kamora for a business or organisation, you confirm that you are authorised to accept these Terms on its behalf.
1. The service
Kamora is a business software suite intended to help users organise business workflows and records. Features may include customer and prospect management, estimates, invoices, tasks, inventory and other operational tools. Features may change, be introduced gradually, or vary by package. Descriptions on the website are general information and do not guarantee that every feature is available to every account.
2. Accounts and access
You must provide information that is accurate and keep it reasonably up to date. You are responsible for safeguarding your login credentials, controlling access to your account, and activities carried out through it, except to the extent caused by our own legal responsibility. Do not share access in a way that breaches your package limits or security controls. Notify us promptly if you suspect unauthorised access.
3. Subscriptions, fees and payments
Applicable package features, prices, billing intervals, trial terms and payment conditions will be shown at the point of purchase or in an agreed order. You agree to pay fees that you accept. Unless the applicable offer says otherwise, subscriptions may renew for the stated billing period until cancelled. You are responsible for keeping payment details current and for any taxes legally payable by you. Payment processing may be provided by a third party and may be subject to that provider’s terms.
Cancellation, refunds, failed payments and access after a subscription ends will be handled according to the terms shown when you purchase, applicable law and any specific agreement with us. Nothing in these Terms excludes consumer rights or remedies that cannot lawfully be excluded under South African law.
4. Acceptable use
You must not use Kamora to break the law, infringe another person’s rights, send unlawful or unsolicited communications, upload malicious code, probe or bypass security controls, interfere with service operation, attempt unauthorised access, reverse engineer the service except where applicable law permits, or use the service to store or process information you have no right to use. You must not misrepresent AI-generated material as verified where that would be misleading or unlawful.
5. Your content and business records
You retain rights in the information and content you submit to Kamora. You grant Kodeink permission to host, process, transmit, back up and display that content only as reasonably needed to provide, secure and support the service, comply with law, and carry out actions you request. You are responsible for the accuracy, legality and appropriateness of your content, including invoices, estimates, customer records and documents generated using Kamora.
You must maintain your own copies of records that are important to your business. We will take reasonable operational measures to protect stored information, but you should not treat Kamora as your sole archive or assume that deleted or inaccessible data can always be recovered.
6. Privacy and personal information
Our Privacy Policy explains how personal information may be handled. If you enter information about other people, you are responsible for having the necessary authority and notices in place. You must not upload sensitive or confidential information unless you are authorised to do so and the service is appropriate for that information.
7. AI-assisted features and outputs
Some features may use artificial intelligence to interpret instructions, generate content or help carry out actions. AI output can be incomplete, outdated or incorrect. You are responsible for reviewing outputs and confirming consequential actions, calculations, invoices, estimates, communications and business decisions before relying on them. Do not treat AI output as legal, tax, accounting, financial or other professional advice. Availability of AI features may depend on your package, provider availability, usage limits and technical conditions.
8. Intellectual property
Kodeink and its licensors retain rights in Kamora, including its software, design, branding and documentation, except for content you own and third-party materials subject to their own rights. These Terms give you a limited, non-exclusive, non-transferable right to use the service for your lawful internal business purposes while your account is authorised and in good standing. You may not copy, resell or commercially exploit the service itself without our written permission, except where applicable law provides otherwise.
9. Service availability and changes
We aim to operate and improve Kamora, but we do not promise uninterrupted or error-free availability. Access may be affected by maintenance, updates, connectivity, third-party providers, security events or circumstances outside our reasonable control. We may change or discontinue features where reasonably necessary. Where practical, we will provide notice of material changes, especially where they affect paid services.
10. Third-party services
Kamora may link to or integrate with third-party services. Those services are operated by their respective providers and may have separate terms, privacy notices, fees and availability. We are not responsible for third-party services to the extent permitted by law, but this does not exclude responsibility that applicable law requires us to retain.
11. Suspension and termination
We may suspend or restrict access where reasonably necessary to protect security, investigate suspected misuse, comply with law, address non-payment or prevent harm to the service or other users. Where appropriate, we will provide notice and an opportunity to remedy the issue. You may stop using Kamora and cancel a subscription according to the cancellation process applicable to your plan or order.
When access ends, your right to use the service stops. You should export or save the records you need before termination where export tools are available. We may delete or anonymise account data after a reasonable period, subject to applicable law, legitimate retention needs, backup cycles and any specific agreement.
12. Disclaimers and liability
To the extent permitted by law, Kamora is provided on an “as available” basis and we do not warrant that it will meet every business requirement or that every output will be accurate. You remain responsible for checking financial and business records, complying with tax and recordkeeping duties, and deciding whether the service is suitable for your needs.
Nothing in these Terms excludes or limits liability, warranties or remedies that cannot be excluded or limited under applicable law, including mandatory protections under South African consumer law where they apply. Subject to that rule, Kodeink will not be liable for indirect or consequential loss to the extent the law permits such limitation. Any further limits on liability must be read subject to applicable law and any written agreement that expressly applies to your account.
13. Changes to these Terms
We may update these Terms as the service or law changes. The current version will be published on this page with its effective date. If a change materially affects a paid subscription, we will take reasonable steps to communicate it. Continued use after updated Terms take effect means you accept them to the extent permitted by law; if you do not agree, you should stop using the service and follow the applicable cancellation process.
14. Governing law
These Terms are governed by the laws of the Republic of South Africa, subject to any mandatory legal protections or rules that apply to you.
15. Contact
For questions about these Terms, contact us through the contact channel published on kamora.co.za or kodeinkgroup.co.za.
These Terms are a practical starting point and should be reviewed by a South African legal professional against Kamora’s actual packages, payment flows, service levels and operational practices before being treated as final legal advice.